Terms of service

Terms of Service

1. Introduction By accessing or purchasing from Elsie Tweed, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or make a purchase.

2. Use of Website

  • Elsie Tweed grants you a limited, non-transferable, and revocable license to use our website for personal, non-commercial purposes.
  • You agree not to misuse or interfere with our website’s functionality, or attempt to access it through unauthorized means.

3. Products

  • Elsie Tweed offers handmade, handcrafted tweed products designed by Leona Cregan.
  • All product descriptions, pricing, and availability are subject to change without notice. While we strive for accuracy, we do not guarantee that product information is always complete or error-free.

4. Orders & Payment

  • By placing an order with Elsie Tweed, you are making an offer to purchase the products in your cart. We reserve the right to refuse or cancel any orders.
  • All payments must be made in full before products are shipped. We accept payment via visa and Mastercard .
  • Prices are in euro and may be subject to taxes or additional charges based on your location.

5. Shipping & Delivery

  • We offer shipping within Ireland, United Kingdom, Europe, America ,Canada, New Zealand and Australia and aim to process orders within 1-2 business days.
  • Shipping times and fees will be calculated at checkout. We are not responsible for delays caused by external factors, such as postal service issues or customs delays.
  • Risk of loss and title for items purchased pass to you upon delivery.

6. Returns & Exchanges

  • Please refer to our Returns & Exchanges Policy for detailed information on how to return or exchange products.

7. Damaged or Faulty Goods

  • If you receive a damaged or faulty item, please contact us within 7 days of receiving your order for a replacement or refund. We will assist you in resolving any issues promptly.

8. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Intellectual Property

  • All content on the Elsie Tweed website, including images, text, logos, and designs, is the property of Elsie Tweed and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our permission.

10. Limitation of Liability

  • Elsie Tweed is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the purchase price of the products you have ordered.

11. Indemnification

  • You agree to indemnify and hold harmless Elsie Tweed from any claims, damages, or expenses that may arise from your use of our website or violation of these Terms of Service.

12. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of Ireland . Any disputes will be resolved in the courts of Ireland .

13. Changes to Terms

  • Elsie Tweed reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

14. Contact Us

  • If you have any questions or concerns about these Terms of Service, please contact us at contact page.